Accommodation Policy
Non-smokers only. If you intend to bring a dog, please remember to include it on the Booking Form and see the Full Terms and Conditions.
Payment & Cancellations
After making your provisional booking via the system above, in order to confirm your booking you can either:
1. Send a cheque (payable to Louise Salisbury) to Hollacombe Farm, Kentisbury, Barnstaple. Devon. EX31 4NR
OR
2. (Preferred) please arrange an online bank transfer to: Account Name: Louise Salisbury Sort code: 60-83-71; Bank Account No: 67328183. Please give your surname as the reference on the bank transfer.
As soon as we receive your payment we will send your confirmation. Please note that if your payment has not arrived within 3 working days then the booking will lapse.
Full Terms & Conditions
The CONTRACT you will entered into is between Hollacombe Farm (the owner) and the person making the booking.
PAYMENT: The contract is not effective until a (non-refundable) deposit of 20% of the total booking fee has been received or, if the booking is made less than 6 weeks before arrival date, 100% of the booking fee must be received to secure a booking. A provisional booking may be made online, via email or telephone and will be held for 72 hours prior to receipt of a deposit. After 72 hours if no payment is received the booking will be cancelled. All bookings are considered provisional until either a 20% deposit (if more than 6 weeks before arrival date) or the full payment (if within 6 weeks of arrival date) is received. Payment may be made by cheque or (preferably) BACS (Online bank transfer).
CANCELLATION: In the event of a cancellation BY YOU (in writing) of your booking within 42 days of arrival, payment less the deposit will be returned only if we are able to re-let the cottage. Taking out cancellation insurance is advisable to cover any eventuality. We will however, do everything we can to rebook the cottage, and will refund your deposit minus £50 administration charge. Cancellations received within four weeks of the booked period will incur liability for the full amount. Cancellation BY US: if we cannot offer you your holiday for reasons beyond our control or we go into Covid lockdown in our area we will refund your payment including deposit in full. Should YOU need to cancel your holiday due to Covid-19 lockdown in your own area, we will refund your payment in full including deposit. Proof will be required.
OCCUPANCY: Number of persons in the cottage: Only the number of persons as confirmed in your booking confirmation are allowed in the cottages at any one time. Your rights to occupy the cottage may be forfeited without compensation if more people visit or take up occupation without express permission, or any activity is undertaken which may cause noise or disturbance.
Our Liability: We, our employees, contractors, cleaners and other representatives shall not be liable to you or your party for loss or damage to property howsoever arising. You must take all necessary steps to safeguard yourselves and your property. We cannot accept liability for any loss, injury or damage which may occur to guests or their property while they are staying at Hollacombe Farm.
BREAKAGES: Please report all breakages, so that we can replace them for our next guests. Furniture and effects in the cottage have been chosen for your comfort and enjoyment and should be left in the same condition as found on arrival. You will be liable to damages or loss of any items due to negligence during your stay. Visitors are responsible for keeping the cottage and its contents in the condition in which it was found, and reporting any damage. Any damage, breakage or loss incurred during occupation must be paid for.
WIFI: You agree to reasonable and lawful use of this service.
ARRIVAL TIME: Arrival from 4pm. To allow time for the accommodation to be prepared for incoming visitors, we ask you to vacate by 10.00am on the morning of your departure.
DOGS: Subject to agreement at the time of booking. Dogs are charged at the rate of £15 per week, payable with the final balance. Any damage incurred must be paid before leaving. Dogs must be kept under control at all times and kept on a lead when in the vicinity of livestock. To avoid the possibility of damage being caused, dogs are not permitted to be left on their own in the Red Linhay. Dogs must not be allowed on the furniture or up the stairs. If necessary the safety gate at the foot of the stairs should be used to prevent access upstairs. Owners should bring sufficient towels to ensure their dog(s) are kept clean and dry when in the Red Linhay.
NON-SMOKERS ONLY.
We reserve the right to enter the property if necessary during your stay.
We reserve the right to amend our terms and Conditions at any time.